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I did not have any baggage to examine! Why does AA Client Service continue to lie about factors which the flight was overbooked? The ticket agent explained to me the flight was overbooked.
On arrival in Panama with flight AA959 among the 2 luggages, a Roncato baggage, ( pictures hooked up ) value €189 arrived broken. I quickly went to the suitable Place of work inside the airport, in which the one remark was which they handed me a « examining Post Hurt discover », which I enclose herewith. I put in the following day purchasing for a completely new luggage and attempting to get in touch using your workplaces by way of the phone quantities indicated within the explained document with no, having said that, obtaining any reply – the cellphone isn't answered and the line goes blank after several minutes of ready, despite which number I dial. I thus proceed my travel and on my arrival in Miami airport for my return journey (flight AA2198 on March 24) I once more try and Get hold of your Workplace on the airport, but the only real information they could give me was to issue a grievance through your site, which I am now carrying out. Besides the above, I do have another – and doubtless a lot more serious – complaint. At some time of my reservation I paid an extra $88 ($forty four Every) for excess ease and comfort seats. To my shock, the seats turned out to generally be the normal – no further – seats.
We are actually Recurrent flyer consumers for over 30 years, and one of several attractions for us to continue with all your services would be the benefits you present to us and The great service We have now constantly had in numerous journeys with AA. On Jan 29 2015, I referred to as AA en Español for making arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A nice Girl Ana Maria helped me with each of the paper operate and I did pay for all the additional charges with my City Charge card foe my spouse and myself and Ana Maria advised me that I will receive confirmation on my e mail, and gave me over the cell phone our two locator data. Very well, now when I called all over again simply because we didn't get the information on my email, we had been educated to our surprise that only my partner had reservation and there was absolutely nothing on document for myself!
Experienced good shopper service sine 1/seventeen. Been pulled from the FRA flight and stayed for two times in Philly. Right now one/19 I will resume my flight to FRA with around par documentation. To my shock the ticket agent in the check in counter were being Totally rude, not helpful and anticipated me to hunt down my luggage which was checked in over the 17th Which I had been struggling to retrieve when I was pulled off the flight on Sunday.
Don't just were being we not seated in Business as instructed, we before long discovered that the video technique and WiFi was failing to operate and we would not have the ability to hear new music or flicks for the duration of our ten hour flight. I generally look forward to experiencing flicks on extended flights.
I next figured out that there was no Duty Free of charge on board. Irrespective of getting told with the flight attendant that Obligation Free were discontinued 18 months earlier, I know that we bought items final March.
I assumed there to be a plan for overweight people. I was up versus the window your complete excursion.I compensated for my seat but as it turned out I really didn’t have a person. Together with the Aged Piedmont even now flying pondering American would do better, sad all around.
I not only had to waste $fifty in baggage fees, but I expert Awful landing by your pilots, really crowded and smaller planes, rude flight attendants, and full imbeciles that taken care of my luggage simply because they Evidently were being illiterate and could not examine “San Antonio to Cincinnati, OH and sent it to Grand Rapids, MI.â€
LIES. American Airways has lied to me consistently. My bag didn't get there within the airport. I had been looking ahead to an extended timeframe within the carousel and no baggage came out for my flight. Nor did any person through the baggage Place of work that experienced a transparent look at from the carousel arrive out to state very little could be coming. I checked with the Workplace they usually then reported there was NO Rationale why my suitcase shouldn’t have arrived. They had been to ship my suitcase to me at my hotel. At 2:24 PM I gained a cell phone phone from a recorded concept expressing my bag was picked up and will be shipped within just six several hours. LIE. I called the delayed baggage amount and was explained to it absolutely was picked up at 3 PM and might be delivered within six hours. LIE. I checked on the web this night and it reported it was picked up at 3 PM and could well be delivered in 6 several hours. LIE.
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I a short while ago flew to Fort Lauderdale on February 18, 2016 on The ten am flight from Philadelphia. On the list of stewardesses was a lady named Kim who were a stewardess for a long period on American. I had been flying with my daughter and her four month aged child and experienced numerous keep it up bags as well as a bag for the pumping and nursing bottles. Kim was great, such a terrific help with a lot of things during our journey including but not limited to acquiring within useful content the flight, receiving the bags into your overhead compartments, getting us objects we would have liked throughout the flight and getting out from the flight with our luggage.
Locate problems getting in contact with AA reservation by phone, its generally active and difficult to speak to the reservation team, once contacted. Would prefer to speak by e-mail, be sure to give me an e mail handle of Ecuador Reservation Division. Numerous many thanks.